FAQS

How do I create and manage an account?

  • Creating an account is extremely simple.  Click "Register" in the top right corner and enter your name, e-mail and a password of your choice into the respected fields.  

How do I know my transaction is secure?

  • At AKRCorp.com, you can rest assured that your personal and account information is secure.  We will not sell or provide your information to any third party unless it is required to do so by law. Your transactions are fully encrypted and secure using 128-bit encryption through our SSL site.

What are your ordering hours?

  • You can place online order using our website 24 hours a day / 7 days a week.
  • Our office hours are:
    • Monday through Friday from 8 AM to 6 PM EST
    • Saturdays from 8 AM to 4 PM  

How Quickly will my order be processed and ship?

  • All orders placed during our normal business hours will be processed the same day. 
  • Orders placed before 3 PM EST will usually be shipped the same day. Otherwise, your order will ship the following business day.

What payment options do you accept?

  • We accept Visa and Master Card, PAYPAL, ACH Debit, Checks, Cash, Bank Wire and Certified Checks and Money Orders. Checks, whether Certified or not, as well as Money Orders and ACH Debits must clear before your account is credited and product can be shipped or picked-up.

International Orders?

  • Yes we are able to do international shipping.  All our prices are FOB New York City.  All International orders must be prepaid with secured funds (wire transfer or bank certified check).  We ship to locations within the continental United States and Puerto Rico.  

How do I return product for Credit or Refund?

  • In the event that you need to return any product, you must contact us and have a Return Authorization issued. The Return Authorization will state the reason why product is being returned, as well as the list of products and quantity of returns, as well as appropriate credit value.
  • Displays and Products must be returned complete, and in resalable condition. Any labels/stickers and marking must be removed. We cannot accept damaged or expired products or partial returns.
  • All returns MUST be pre-approved, Returns for a reason other than seller’s error will be subject to 25% handling and restocking charge.
  • Returns MUST be claimed within 30 days of product receipt.

Are there discounts on Large Quantity Orders?

  • Yes we are able to discount for large volume purchases.  If you are interested in purchasing pallet or truckload quantities of items and wish to inquire about discounts, please email majidakr@gmail.com or call 631-952-8090. We invite you to talk with our sales staff with any questions you may have.

Who pays the freight?

  • All prices are FOB New York City.  The customer is responsible for all freight charges..  Free shipping is available in the tri-state area (NY / PA / CT - some areas excluded).
  • We can ship your product via USPS, UPS, FedEx, on a Pallet via LTL Freight or by the Truckload.  Our website has been integrated with USPS, UPS and FedEx, allowing for real time Carrier-calculated rates (for smaller orders).  

Do you have a minimum order?

  • There is no minimum order.  Big or small, we can service all of your needs.

Our brands